training course|Amal@itcegy.com|00201110056192           www.itcegy.com

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UCCX v5.0 – Deploying Cisco Unified Contact Center Express Software v9.0



Gentlemen: training DepartmentThe International Training &Consultation Center is pleased to invite you to attend the training program, the information required are in the following:


UCCX v5.0 – Deploying Cisco Unified Contact Center Express Software v9.0



Deploying Cisco Unified Contact Center Express (UCCX) v5.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express v9.0(2) (Cisco Unified CCX) and Cisco Unified IP Interactive Voice Response (Cisco Unified IP IVR) as contact center solutions. Tasks include planning, installation, and configuration, scripting, and troubleshooting.



¨ Please sent confirmation letter for attending, to the following contacts:

Ø amal@itcegy.com

Ø Amal abdulrhman

Ø Training Advisor

Ø 00201110056192

If you would like any further information, please don't hesitate to contact me.

Training Advisor| amal abdulrhman

Mob| 00201110056192

E-Mail| amal@itcegy.com

With respect¨ Please sent confirmation letter for attending, to the following contacts:

Ø amal@itcegy.com

Ø Amal abdulrhman

Ø Training Advisor

Ø 00201110056192

If you would like any further information, please don't hesitate to contact me.

Training Advisor| amal abdulrhman

Mob| 00201110056192

E-Mail| amal@itcegy.com

With respect

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